Mind Matters NE CIC

Client Self-Referral Information

The Referral Process Explained

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Client Self‑Referral Form

Who is this page for?

This page is for individuals who want to refer themselves into one of our Community Programmes, without requiring a doctor or professional to refer you. If you are experiencing mental health challenges (such as anxiety, low mood, isolation or lack of confidence in daily life) and would like supportive, community‑based care from Mind Matters NE, this is for you.

What Happens After You Self‑Refer

  • We aim to respond within 48 hours

  • A member of our team will give you a call to introduce themselves, get to know your situation, and explain how the service works

  • Together we match you to the programme(s) that suit your needs best

  • We’ll confirm your place and send details of your first session or activity

Information We Ask You to Provide

The self‑referral form will request:

  • Your full name, date of birth and contact details

  • Your address (including postcode)

  • Preferred method of contact (phone, email etc.)

  • A brief summary of how you’re feeling and what support you hope to receive

  • Your GP practice (if relevant)

  • A declaration that you agree for us to use the information you share with us

Professional Referrals Still Welcome

If you’d prefer to be referred by a GP, social prescribing link worker or community group, they can use our Professional Referral Form. We accept these referrals and handle them in the same way, responding within 48 hours.

Ready to Self‑Refer?

Please complete the Self‑Referral Form below.
Once submitted, we will contact you shortly to begin your journey.

Click on the button below to access the Client Self-referral Form

What Happens Next?

  • Fill out and submit the form securely through the website

  • We aim to respond within 48 hours to arrange the first visit

  • A member of our team will call the client to introduce themselves and explain how our programmes work

Need help booking or have questions?

Contact us at  07865 352 650 or hello@mindmattersne.co.uk

Contact Us

Call Us

07865 352650

Email Us

hello@mindmattersne.co.uk

Our Location

Melton Park Newcastle Upon Tyne NE3 5QB

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