Mind Matters NE
Frequently Asked QuestionsHere to answers to your mental health queries: Here to provide you with the answers
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Search our FAQs for answers and pathways to support
How Can We Help?
Mental Health questions are a crucial part of seeking help, and we at Mind Matters NE acknowledge that recognisng the need for assistance is your first step towards wellness. This can be the most challenging one, but rest assured, you’re not alone. We’re here to provide answers and support throughout your journey
If you are unable to find the information you’re looking for using our search box or FAQs, please don’t hesitate to reach out to us via email, phone call, or by completing our contact form.
At Mind Matters NE, we are committed to supporting you every step of the way.
FAQs & General Info. search below or go to the FAQs Section
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hello@mindmattersne.co.uk
Frequently Asked Questions!
At Mind Matters NE, our mission is to provide exceptional mental health and counseling services with dedication and compassion. We understand that embarking on therapy can give rise to many questions, which is why we have curated a comprehensive list of frequently asked questions (FAQs) to address your concerns. No matter what type of help and support you are seeking, our approach is tailored to offer unwavering support and personalised care for individuals of all ages. Explore our FAQs to better understand our services and how we can guide you on your journey towards enhanced mental well-being.
What services does Mind Matters NE offer?
At Mind Matters NE, we provide a wide range of mental health and counseling services. Our offerings include Cognitive-Behavioral Therapy (CBT), counseling, and various therapies related to mental health. Our services are tailored to individuals of all ages, from young adults to seniors.
How do I book a session with Mind Matters NE?
You can easily book a session with us by visiting our website or contacting us directly. We offer a free 30-minute consultation to discuss your needs and determine the best approach for your therapy.
What session formats are available?
We offer one-to-one sessions, as well as group sessions to suit your preferences. Sessions can be conducted face to face, virtually via video calls, or by phone. We are also open to home visits if necessary.
How long is each therapy session?
Our therapy sessions at Mind Matters NE generally span 45 minutes or 1 hour, tailored to meet your specific requirements and preferences. During your initial consultation, we will discuss the duration of each session to ensure it aligns with your needs.
Can I book a block of therapy sessions in advance?
Yes, you have the option to book therapy sessions in advance. We offer 6-week blocks of therapy to ensure consistency and continuity in your treatment.
I am not sure that the different different therapies offered are, can you explain?
Yes, if you’re looking for more information about the treatments we offer, you can click on the links below or visit the Treatments explained menu at the top of the Mind Matters NE website. Our services are personalised, so we may use a combination of different therapies to meet your specific needs.
Are the treatments you offer appropriate for Short-term and Long-term Therapy?
Yes, at Mind Matters NE, we understand that therapy needs can vary in duration. Whether you require short-term or long-term therapy, our dedicated therapists are here to support you. They will collaborate closely with you to develop personalised treatment plans that cater to your unique goals.
How confidential are the therapy sessions?
At Mind Matters NE, we prioritise your privacy and confidentiality. Our dedicated therapists strictly adhere to professional ethics and guidelines to safeguard your information and ensure utmost confidentiality.
Are your therapists experienced and qualified?
Is therapy covered by insurance, and what are your fees?
All of our Therapists at Mind Matters NE are appropriately insured to practice. Our fees vary depending on the type and length of the session. We are pleased to offer a 5% discount for purchases of 6 week blocks and 10% for 12 week blocks. Payment is required at the time of booking a session or block of sessions. For specific pricing information, please contact us.
How do I pay for sessions?
Payment for sessions at Mind Matters NE is handled through our secure online payment system. When you book a session, our website will prompt you to make the payment, which is processed via Paypal. Rest assured, Paypal provides a safe and secure platform for your transactions.
Additionally, we are pleased to offer a complimentary 30-minute consultation before any treatment plans are finalized and scheduled.
Have more questions?
Have more mental health questions?
We hope this FAQ section provides you with the information you need to take the next steps towards improving your mental health and well-being.
If you have any questions or require further assistance, please don’t hesitate to reach out.
We’re here to support you on your journey to mental wellness. Mind Matters NE
Get In Touch!
Contact Mind Matters NE for any inquiries or questions or to gather further details. Simply fill out the contact form, or feel free to reach us via phone or email.
Our primary goal is to support you on your journey towards wellness, ensuring that no question is too big or too small.
Count on Mind Matters NE for our dependable support and expert guidance to navigate you back to the right path.