Mind Matters NE
About UsA Social Value Enterprise Committed to Mental Health and Well-being
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Reach out to us now at 07865 352650 for free assistance and guidance.
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About Us
We care about your mental health and well-being
At Mind Matters NE, we are a Community Interest Company (CIC) dedicated to making mental health support accessible to all. As a social value enterprise, every penny we generate is reinvested into providing funded mental health services, ensuring no one is left behind due to financial barriers.
We are committed to making mental health care accessible to all by offering both funded community programmes and private therapy services. Whether you’ve been referred by a GP or community organisation, or you’re seeking immediate, tailored support as a self-referral, we are here to help. Our funded services ensure that cost is not a barrier, while our private therapy options provide flexible, personalised care for those who prefer direct access. Whatever your situation, our goal is to empower you to take control of your mental well-being in a way that works best for you.
Who We Are
We are a team of experienced mental health professionals who believe in compassionate, person-centred care.
Our approach is built on understanding, lived experience, and professional expertise.
Meet Our Leadership Team
Ratan Singh – Founder & Director
With over 15 years of experience in mental health care, Ratan has worked in both community and hospital settings, supporting individuals through complex challenges. His lived experience and professional journey have shaped his commitment to bridging the gap between primary and secondary care, ensuring people get the right support at the right time. Ratan specialises in Graded Exposure Therapy, Behavioural Activation, and structured recovery planning.
Helen Symonds-Taylor – Director
Helen brings a strong strategic and operational background, with extensive experience in education, programme development, and business management. She has a proven track record in securing funding, developing impactful community programmes, and ensuring services are financially sustainable. Her work ensures that Mind Matters NE operates efficiently, transparently, and with a clear focus on social impact.
Our Commitment to Mental Health for All
✔️ Social Value Enterprise – As a CIC, all revenue is reinvested into supporting mental health access for those who need it most.
✔️ Flexible Support Options – We provide free, funded therapy alongside private therapy options for those who prefer immediate access.
✔️ Community-Driven Services – Our programmes are shaped by those we support, ensuring they are relevant, accessible, and impactful.
Want to know more?
Book Your Free 30-Minute Consultation
Not sure where to start? Let’s talk.
Whether you’re exploring therapy options or just need some initial guidance, we offer a free, no-obligation 30-minute consultation to help you find the right support.
Our Core Values
At Mind Matters NE, our core values are more than just words on a page – they’re the guiding principles that shape our approach to mental health therapy. They run like a golden thread through all that we do, ensuring that every interaction is grounded in trust, empathy, and respect.
Transparency
We believe in being open and honest with our clients, creating a safe space where they can feel comfortable sharing their thoughts and feelings without fear of judgement .
Honesty
Trust is at the heart of what we do, and we strive to create an environment where our clients feel confident speaking freely and openly about their experiences.
Compassion
Showing that we care, no matter how big or small the issue, is fundamental to our practice. We approach every client with empathy and understanding, ensuring they feel supported and valued throughout their journey.
Confidentiality
Maintaining confidentiality is paramount in creating a safe space for our clients to trust. We prioritise privacy and discretion, ensuring that all information shared remains strictly confidential.
How Can We Help?
Recognising the need for help is the first step towards wellness, and we understand that it can be the most challenging one. You are bound to have questions along your journey, and we are here to provide the answers.
If you are unable to find the information you’re looking for using our search box or FAQs, please don’t hesitate to reach out to us via email, phone call, or by completing our contact form.
At Mind Matters NE, we are committed to supporting you every step of the way.
FAQs & General Info. search below or go to the FAQs Section
But first, let’s see if we are the right fit.
At Mind Matters NE, we understand the importance of finding the right therapist for your journey to better mental health. That’s why we work closely with you to develop a personalised plan that meets your unique needs and preferences. Your comfort and satisfaction are our top priorities, which is why we offer a free 30-minute consultation to help you determine if we’re the right fit for you. Take the first step towards a happier, healthier you and book your consultation today.
Do you have any more questions?
We hope this FAQ section provides you with the information you need to take the next steps towards improving your mental health and well-being.
If you have any questions or require further assistance, please don’t hesitate to reach out.
We’re here to support you on your journey to mental wellness. Mind Matters NE
Get In Touch
Contact Mind Matters NE for any inquiries or questions or to gather further details. Simply fill out the contact form, or feel free to reach us via phone or email.
Our primary goal is to support you on your journey towards wellness, ensuring that no question is too big or too small.
Count on Mind Matters NE for our dependable support and expert guidance to navigate you back to the right path.